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eNewsletter

Training Today is TRC Interactive's FREE eNewsletter emailed to all subscribers on a quarterly basis. Each issue contains useful tips, advice and insight to help you create the best training environment for your Teller, Compliance, Sales, and Platform staff.

If you are not already receiving TRC's Training Today, fill in the fields below and click the submit button to sign up. You can "opt-out" at any time by simply following the directions noted on each issue.

We offer two different versions of our eNewsletter depending on what area of the financial industry you are a part of: Banks or Credit Unions.

Bank Past Issues: September 2007 August 2007 May 2007 April 2007 January 2007 November 2006 September 2006 June 2006 March 2006 December 2005 September 2005 June 2005

Credit Union Past Issues: September 2007 August 2007 May 2007 April 2007 January 2007 November 2006 September 2006 June 2006 March 2006 December 2005 September 2005 June 2005

Training Poll

Course Catalogs

TRC Interactive, Inc., the nation’s leading provider of interactive training for financial institutions, offers a variety of customizable solutions to meet all your Teller, Compliance, Sales, Customer Service, Products and Services, Personal Development, Trainer, and Management training needs and can help you:

• save time
• save money
• train consistently
• improve performance
• increase retention

Full Course Catalog (Bank)
Full Course Catalog (Credit Union)

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Contact Us for more information on how we can help
you meet your training needs, improve your training,
and save money.

Teller Appreciation

Recognize Their Efforts

Teller Appreciation Week was the first week in October this year. As the developer of the nation’s leading Teller Training Programs, TellerSolution®, BankTrainingOnline®, and CreditUnionTrainingOnline™, we’re proud of the contribution tellers make to banking and would like to help you recognize their efforts.

Please remember to honor your Tellers during Teller Appreciation Week. You can do so by presenting them with a Stellar Teller™ award. This is a great way to let them know how much you appreciate all they do as they represent your financial institution, answer questions, make sure that everyone receives a special welcome, and handle transactions accurately and efficiently!

To get you started, we have provided a free Stellar Teller™ certificate that you can print out, and award to your Tellers.

Click here to download the certificate.

You must have the Adobe PDF Reader installed to view the certificate.

 

TRC’s training solutions are is now in hundreds of financial institutions across the country. If you’re not already a customer and are interested in seeing how we can help you reduce time, save money and increase Teller performance, please e-mail us at tellmemore@trcinteractive.com or call (717) 652-3100.

In the meantime, plan something special for your Tellers. They are a valuable asset, and they should be appreciated. Here are a few ideas to get you started:

	Teller Florist Flowers always show appreciation. Have an arrangement delivered to all the branches with a note to the tellers from the appropriate manager or have a single flower or bud vase delivered to the branch, and distributed to each teller.
	Phone-A-Teller Have key officers phone tellers each day until every teller has received a phone call. A sincere and personal thank you will be greatly appreciated.
	Cookies in the Branch Allow your customers to share in the recognition of your tellers. Serve cookies in the branch. Include small thank you cards (business card sized) with a space for your customer’s signature. Invite your customers to give a card to their favorite teller. At the end of the day, the teller with the most Thank Yous from the customer wins a prize.

Sincerely,
The TRC Interactive Staff